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Information Technology

Critical Event Log

Scheduled Events

Sunday, May 26, 2013
8:00 am	Moira (ASW) Upgrade - NEW DATE The Moira DB server which supports ASW will be upgraded with new hardware and software. All Moira-based services (e.g. List updates, NetReg and Net-ID Registrations, etc) will be unavailable during this upgrade.

Current Events

Friday, May 24, 2013
8:16 am	Load Balancer Maintenance Completed Load balancer software will be updated to address security and bug fixes. The upgrades will start at 5:00 am on Friday and will take a couple of hours. No outages are expected.
Monday, May 20, 2013
4:47 pm	Voice Mail (Audix) is currently unavailable Resolved At this time the Voice Mail system is unavailable. Users will not be able to create or access messages. Staff is working to resolve the issue. An expected up time is not yet known.
Thursday, May 16, 2013
8:22 am	Panopto Server Down for Upgrade Completed The Panopto server will be going down on Thursday, May 16th, at about 8:00 am to upgrade storage. This is expected to take several hours. During this time local sessions can continue to be recorded but will not be able to be uploaded or processed until the server comes back online. Existing content will not be available for viewing.
Friday, May 17, 2013
3:56 pm	Google Search Appliance - Additional Software Update Open IT Services, Web Development Services, will be performing additional updates to the Google Search Appliance. The GSA is used to serve search results for many Iowa State websites including the main homepage (www.iastate.edu). There may be intermittent outages for up to 20 minutes at a time. During the stages of the upgrade, search results may be slow and incomplete.
Wednesday, May 15, 2013
3:54 pm	Google Search Appliance - Software Update Completed The Google Search Appliance, used to serve search results for many Iowa State websites including the main homepage (www.iastate.edu), is being given a critical software update. There may be intermittent outages for up to 20 minutes at a time. During the stages of the upgrade, search results may be slow and incomplete.
Monday, May 20, 2013
3:53 pm	OrgFiles Maintenance Open Monday May 20th at 5PM IT Services Storage Administrators will be performing maintenance on OrgFiles in preparation for domain controller upgrades. OrgFiles will be unreachable at times during the maintenance. The maintenance may last for several hours.
Saturday, May 18, 2013
10:57 am	Kuali System Upgrade - May 18 Open There will be an upgrade to the Kuali System this Saturday morning (starting at 8 AM). We are anticipating that it will take all morning, and will be back early afternoon. This upgrade will cause all applications that are integrated with the Kuali routing system to be unavailable. A few AccessPlus systems are impacted. These included the Kuali action list on the AccessPlus Home Tab/In Basket, the Voucher routing system, the ITS leave request system, and the Course Offering Change system. Other AccessPlus systems should see no impact.