Iowa State University IT

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Most Frequently Asked Questions
1.    How do I change the stored password in Mozilla Thunderbird on a Windows machine?
2.    Why does the VirusScan installer report "Error 1920: Service mcshield (mcshield) failed to start.'"
3.    How do I uninstall and reinstall Scout and Kerberos on Windows XP?
4.    How do I configure Outlook XP or Outlook 2003 to check my Iowa State email?
5.    How do I download/install Lavasoft Ad-aware?
6.    How do I update Lavasoft Ad-Aware?
7.    How do I start my Windows computer in safe mode?
8.    How do I remove spyware from my computer?
9.    How do I manually add the ISU repository to VirusScan 8's AutoUpdate Repository list??
10.    How do I move my email messages from WebMail to Outlook Express?