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Most Frequently Asked Questions

1.		What is PaperCut?
2.		How do I migrate to CyMail?
3.		What are printing units?
4.		I’m currently faculty/staff at Iowa State. What will happen to my email account when I leave Iowa State?
5.		How do I install the VPN client for Windows?
6.		Is ChemBioDraw available to the campus community?
7.		How do I change the stored password in Mozilla Thunderbird on a Windows machine?
8.		Is there a way for an instructor to set up a class mailing list that is automatically updated?
9.		Why does the VirusScan installer report "Error 1920: Service mcshield (mcshield) failed to start.'"
10.		I'll be visiting the Iowa State campus. How do I get access to the Internet while I'm there?

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