Iowa State University IT

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Who can check out laptops from the Solution Center?
Any Iowa State student enrolled in the current semester may check out a laptop from the Solution Center in 195 Durham Center. This service is on a first-come, first-serve basis because of a limited number of laptops each day. (This service is currently ...
What software is available on the PC laptops that students can check out?
The following software is available on the Windows (PC) laptops for student checkout in 195 Durham Center: Adobe Acrobat 7.0 Professional Adobe Acrobat Reader 7.0 Adobe GoLive Creative Suite 2 Adobe ImageReady Creative Suite 2 Adobe InDesign Creative ...
Can I check out a laptop from the Solution Center during semester breaks?
The laptops cannot be checked out over semester breaks. This time is used for maintenance on the laptops to keep them working properly. Note: Laptops checked out before a break must be returned before the beginning of the break.
How long can I check out a laptop from the Solution Center?
Any Iowa State student can check out a laptop from the Solution Center for five business days. To be eligible, the student must be enrolled for classes in the current semester (fall, spring, or summer). Note that a limited number of Windows laptops ...
Can I reserve a laptop for checkout at the Solution Center?
Laptops cannot be reserved through the Solution Center. They are available to Iowa State students on a first-come, first-serve basis. A limited number of Windows laptops are available each day for checkout so the best time to try is right after the ...
I checked out a laptop from the Solution Center but the specified password doesn't work, what do I do?
Call the Solution Center at 515-294-4000 or bring the laptop back to 195 Durham Center to have this issue resolved.
When is the best time to check out a laptop from the Solution Center?
The number of laptops available for checkout is limited, and the best availability is when the Solution Center opens in the morning. Current hours can be found at: http://www.it.iastate.edu/solution/
Can I install my own software on a laptop that I checked out from the Solution Center?
Yes, any software can be installed on the Windows laptops that are checked out from the Solution Center. These laptops get reimaged after they are checked back into the Solution Center so anything installed on them will be removed.
I left files on the laptop that I checked out from the Solution Center that I need to get, but I already checked it in, can you get my files for me?
Unfortunately, no. The laptops are completely re-imaged when they are checked back into the Solution Center and all personal files are deleted.