Iowa State University IT

FAQ: I’m currently a student. What will happen to my email account when I leave Iowa State?

Keywords: student | email | suspend | expire | graduation | webmail
 
When a student leaves Iowa State (graduation or withdrawal), the email account remains active for a time before being suspended and finally expired (deleted).

A student's account is suspended in the semester that is one year after the last semester they were enrolled in classes. For example, if a student last took classes in the spring of 2006, their account will be suspended during the spring semester of 2007. If the last semester the student was enrolled was in the summer, their account will be suspended the following spring semester.

When the account is suspended:
-- User cannot create any new files, although previously existing files will remain.
-- User cannot log in interactively to services (e.g., WebMail).
-- User can FTP in to download files.
-- Email will bounce if a forwarding address has not been set.
-- Lists owned by account will be marked as inactive.

A student's Net-ID remains suspended until the next round of suspensions, when it will finally be expired. Suspensions are normally done on the 18th day of classes in the fall and spring semester. Email notices to people scheduled for suspension go out about a month before the actual suspension. An account is marked for expiration shortly before it is finally deleted.

When the account is expired:
-- Files will be deleted shortly after the account is marked for expiration.
-- Lockers owned by account will continue to exist as long as there is a valid grant paying for them.
-- The user's files are not accessible after the files are deleted.
-- Account is removed from all of the lists of which it is a member. Any list that it owns will be deleted.
-- Email forwarding stops working and any mail left on the pop servers is deleted.
-- Account is deleted from Active Directory and will be removed from any groups it was a member of.


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