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Iowa State University

Information Technology

IT for You
Services
Help & Support

IT Professionals

Services

How Tos

Contact Information

515-294-4000
solution@iastate.edu

Clients

Client Services

Data Network Connections (Wireless, Ethernet, and DSL)
FileMaker Pro Advanced (Shared)
Printing for Students (PaperCut)
Purchase a University-owned Computer
Security
Software & Downloads
Storage
Telephone for Faculty and Staff (OCS)
Telephone for Faculty and Staff (Traditional)

Groups

IT Groups

Community of Educational Technology Support (ComETS)
Computer Consulting and Support Group (CCSG)
Exchange Administrators
Mac OS X Administrators
Windows Administrators

Coordinators

Coordinators

Find a Coordinator
Telephone for Faculty and Staff (Traditional)
- Voice/Data Coordinator Forms
- Telephone Equipment
Telephone for Faculty and Staff (OCS)
- Order OCS
Data Network Connections (Wireless, Ethernet, and DSL)
- Voice/Data Coordinator Forms
Desktop Support
- Administrative Access Request Forms

College

Unit Services

Digital Certificates
System Center Configuration Manager (SCCM)
Servers (Virtual)
Virtual Desktops (Thin Apps)
Virtual Desktops (Thin Clients, VDI)
Virtual Private Network (VPN)
Web Development

Gear

Essential Services

Domain Name System (DNS)
Email for Faculty and Staff (ISU Exchange)
IT Policies & Procedures
ITS Tech Notes
- Global Address List (GAL)
- How to Configure Kerberos (Mac OS X)
Linux
Microsoft Campus Agreement (MCA)
Tech Wiki
- Network Server Addresses
- IP Address Assignment (Static and DHCP) or Network Addresses
Windows Active Directory

Stethoscope

Troubleshooting

ITS Critical Event Log (CEL)
FAQs (No longer updated)

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