These instructions will help students, faculty and staff forward ISU email to a non-ISU email account using ASW. You need to do this if you are graduating or leaving ISU. Before beginning, be sure you have another email account set up to forward your email to. Emails will be forwarded from your account for at least six months after you leave ISU. It is not enough to simply migrate existing email to a new account; this procedure will make sure any new emails received by the ISU server will forward to a new account.

Note: Once you have forwarded your email, your email will be affected by the new account server you choose to forward to and will be subject to its blocked and black lists. Even the major email providers have at times blocked email from Iowa State University. ITS can only provide support to Iowa State email and cannot help once it has left Iowa State University.

1. Open a browser and go to https://asw.iastate.edu.
2. Log in with your Net-ID and password.
3. Click Manage Net-ID.
4. Click View/Edit your email delivery.
5. On the next screen, you will see different options depending on your status at ISU.
   • Students will see: "I would like to have my email:
   Delivered to CyMail at Google
   Forwarded to email address__________
   Disabled"
   
   • Faculty/Staff will see: "I would like to have my email:
   Delivered to Exchange
   Forwarded to email address__________
   Disabled"
   
6. To forward your email to an off-campus email, select "Forwarded to email address" and enter the address to forward to in the text field.

   If you are a staff or faculty member using ASW to forward email to a non-campus provided service, like Gmail, the Exchange mail box and its saved contents will be deleted. Exchange users who opt to have their mail forwarded must also arrange how they will handle mail, calendar, and address book entries on that system by contacting the Solution Center at 515-294-4000.

7. Click on "Update Now". The screen will now say "Database updated". Note that changes made during the day take effect about an hour later, while those made at night but before midnight will not take effect until after midnight.