Desktop Computer Standards
Desktop computers and the campus IT infrastructure have become essential tools for faculty, staff, and students at Iowa State University. As a result of the continuing growth of desktop computing and the demand for support services, there has been a significant impact on university resources. To focus central support efforts, and other reasons, Iowa State University implemented these desktop computer standards.
The purchase recommendations and support standards are point-in-time parameters for the purchase and support of desktop hardware and software. These standards contribute to a responsive, dependable, and supportable computing environment.
The recommendations and standards apply to general purpose desktop and laptop computers and are reviewed every six months. Additional consultation through Tech CYte is required for servers, tablets, PDAs, and special use equipment.
Purchase Recommendations
If you, or your department or college, are purchasing a new computer and will be connecting it to the campus network or IT infrastructure, please follow these recommendations. These recommendations reflect the enterprise-level systems for each of the university's preferred vendors.
If you aren't sure what to get, consider reading this Basic Computer Purchasing Guide.
| Desktop | Laptop | |
|---|---|---|
| Apple | iMac | MacBook or MacBook Pro |
| Dell | Optiplex | Latitude |
| Gateway | E Series | M Series |
Support Standards
Computers connected to the campus network and IT infrastructure should meet or exceed these support standards to be supported by IT Services.
| Windows | Linux | Macintosh | |
|---|---|---|---|
| Operating System | Windows XP Professional SP2 |
Red Hat Enterprise Linux (RHEL) 3.0 or newer |
Mac OS X 10.4 or newer |
| Processor | Pentium III or better | PowerPC G4 or better | |
| Memory (RAM) | 512 MB * | 512 MB * | |
* Additional memory is strongly recommended.
Supported Software and Services
IT Services fully supports a wide range of software and services for Iowa State University students, faculty, and staff. Support for non-standard software or services can also be contracted through IT Services.
Warranty and Repair Services
IT Services Computer Service and Repair will service and repair a wide range of hardware covered under warranty or for a reasonable rate.
