This form is used to submit a question or seek help with a computer-related problem from the Solution Center. In most cases, you will receive a response back within one business day. Filling out the Question/Problem Description section as completely as possible helps us give you a more detailed response.
The Solution Center's normal business hours are from 8:00 a.m. to 5:00 p.m., Monday-Friday. Requests submitted on weekends or holidays will be processed on the next business day.
Iowa State Net-ID:
@iastate.edu
Your Affiliation with Iowa State:
* Select * Faculty/Staff Student Alumnus Parent of Student (current or prospective) Prospective Student Retiree Vendor Other
Your Name:
Alternate Contact Email Address:
Phone Number (include area code):
Question/Problem Category:
* Select * Connect/Set Up Computer - Wired Connect/Set Up Computer - Wireless Drive Error (fixed or removable) Email Hardware Net-ID / Iowa State Account Network Operating System Printing Short Course Software Telephone Services Test and Evaluation Services Virus Web (general) Other
Question/Problem Description (required):