Iowa State University IT

Computer Service Pickup Request Form

Important Information

After submitting this form, you will receive an email. Please print out a copy of the message and tape it to the piece of equipment you need to have picked up and repaired so it can easily be identified.

There is a $39 minimum bench fee for all out-of-warranty equipment.

If your college/department would like to create a designated pickup/delivery point for your entire college/department, please consult with a computer service staff member.

If you have any feedback or questions, please don't hesitate to let us know.

Computer Service
74 Durham Center
Voice: 515-294-2218
Fax: 515-294-3323
Email: pickuprequest@iastate.edu

Required fields are marked with an asterisk *

Name*
Campus Address*
Email*
Phone*
Department*
Account
 (REQUIRED IF EQUIPMENT IS OUT-OF-WARRANTY)
Equipment*
Model
Identification
  or  
SERIAL NUMBER (PREFERRED)   ISU TAG NUMBER
Warranty Status*
Equipment Availability
Problem Description*
Error Message(s)
Pick-Up Location / Instructions