Iowa State University IT

Computer Service Rates

Service Rate
Warranty Problem Diagnosis (for machines under warranty; standard labor rate of $52.00 applies when not covered by vendor) No charge
Memory Installation $26 *
Peripheral Device Installation $39/device *
Software Installation (computer/OS must be in good working order) $29/title *
Operating System Installation (computer must be in good working order) $52/hour ** (one-hour minimum)
Best-effort Backup $41 (cost may increase depending on severity and/or complexity)
Pickup/Delivery Service (for University-owned equipment) No charge
On-Site Service $52/hour * (3/4-hour minimum)
Priority Service $100/item

* plus cost of parts
** proof of ownership required

Prices are subject to change at any time. The chart shown here is not a complete itemization of available services.