Iowa State University

ITInformation Technology

Email for Faculty & Staff (ISU Exchange)

Email for Faculty & Staff (ISU Exchange)

Overview

Iowa State University uses Microsoft's Exchange server to manage faculty and staff email. All faculty and staff on campus are on Exchange and receive an account upon employment. Your university email address is the same as your Net-ID. For example, if your Net-ID is "jdoe," your email address is "jdoe@iastate.edu."

You have the option to use several email clients with your ISU Exchange email account. See Requirements below for more information.

Deleted Messages and Junk Email

Deleted Messages and Junk Email

Items in the Deleted Items and Junk Email folder in your Exchange email program older than 30 days will be automatically deleted from the system.

Leaving ISU

Leaving ISU

If you leave ISU, you should migrate your Exchange email to a new account to avoid losing your information. When you leave ISU, your email account remains active for a year before being suspended, and is then in suspension for six months before it expires. You should set up email forwarding using ASW.

Features

  • Integrated email and calendaring
  • Integration and support for mobile devices (Blackberry, iOS, Windows Mobile)
  • Daily and automatic backup of email and calendar entries
  • A robust web-based email service, Outlook Web App
  • Increased email security
  • 25GB of email storage
  • Flexible out-of-office notification for both on- and off-campus addresses
  • Operating system support and integration for both Microsoft Windows users and Macintosh users with Apple's Snow Leopard (Mac OS X 10.6) operating system
  • Self-service ability to recover inadvertently deleted email, calendar appointments, and contacts. Note: Items in the Deleted Items and Junk Email folder in your Exchange email program older than 30 days will be automatically deleted from the system.
  • Access to the Global Address List (GAL). The GAL is a list accessible through Exchange native email clients (such as Outlook, Entourage, Mac OS X Mail/Address Book, iPhones/iPod Touches, Blackberries, Windows mobile phones and Outlook Web App) that contains the email addresses of all faculty, staff, and students on campus. The information stored here is very similar to the online address book found on the www.iastate.edu homepage.

Requirements

Rates

This is a common good service available to ISU faculty and staff at no charge.