Iowa State University

ITInformation Technology

CyFiles

CyFiles

CyFiles provides 5GB of file storage to all students, staff, and faculty with a valid ISU Net-ID. This storage can be accessed from on campus or off campus (with use of the VPN client). Individuals may grant access to their CyFiles space to anyone else on campus.

CyFiles is backed-up for data retention and also includes 23 snapshots that allow users to recover files to a specific point in time for up to 5 weeks in the past without contacting support.

Connect to CyFiles from a Campus Computer

  • Some campus computers should automatically connect to your CyFiles Storage and map it to your U: drive. Look for a U: drive by:
    • Open My Computer or Computer from the desktop or Start menu.
  • Other campus computers may not be setup to automatically map your CyFiles Storage, in that case follow the instructions below for connecting to CyFiles from an off-campus computer.
  • It is recommended that you use VPN to connect to your CyFiles when using a wireless connection for security purposes. See "Connect to CyFiles Storage from an Off-Campus Computer" for more information.

Connect to CyFiles from an Off-campus Computer

CyFiles can be accessed from anywhere using the University VPN service. It is recommended that you use VPN to connect to your CyFiles when using a wireless connection for security purposes. You must first install the VPN on your computer. After installing and connecting to the University VPN service, follow these instructions:

Windows 7 (and Windows Vista)

  1. Connect to VPN.
  2. Open Computer (from Desktop or Start Menu).
  3. Click "Map network drive" from tool bar (near top of window).
  4. Select your drive letter (U: recommended).
  5. Next to folder enter \\dfs1.its.iastate.edu\cyfiles\yournetid
    • Note:Replace yournetidwith your University netid.
  6. If you would like your CyFiles path to attempt to reconnect at login you can select the check box "Reconnect at logon".
    • Note:The drive will fail to map if you are not connected to the University VPN service when not on the campus network.
  7. Check the box next to "Connect using different credentials".
  8. Click Finish.
  9. A login box will appear.
  10. Enter your username as: Iastate\yournetid
    • Note:Replace yournetidwith your University netid.
  11. Next enter your University password in the Password box.
  12. Click OK.
  13. You should now see your drive mapped to U:.

Windows XP

  1. Connect to VPN.
  2. Open My Computer (from Desktop or Start Menu).
  3. Click on the Tools menu.
  4. Choose Map Network Drive from the menu.
  5. Select your drive letter (U: recommended).
  6. Next to folder enter \\dfs1.its.iastate.edu\cyfiles\yournetid
    • Note:Replace yournetidwith your University netid.
  7. If you would like your CyFiles path to attempt to reconnect at login you can select the check box "Reconnect at logon".
    • Note:The drive will fail to map if you are not connected to the University VPN service when not on the campus network.
  8. Click "Connect using a different user name".
  9. In the new window enter your user name as: iastate\yournetid
    • Note:Replace yournetidwith your University netid.
  10. Next enter your University password in the password box.
  11. Click OK.
  12. Click Finish.
  13. You should now see your drive mapped.

Mac OS X

  1. Connect to VPN.
  2. Connect to ASW and find your CyFiles path.
    • Login using your University netid and password to http://asw.iastate.edu.
    • Click Manage Net-ID.
    • Click Manage CyFiles Quota.
    • Click Show Quota.
    • Your CyFiles path is listed on this page and looks similar to \\cyfiles.iastate.edu\##\##\yournetid
    • Remember the number pairs found in ## and ##
  3. Click on Finder in the dock (should be far left icon).
  4. Click on the Go menu (top of screen).
  5. Select Connect to Server.
  6. In the Server Address enter smb://cyfiles.iastate.edu/##/##/yournetid
    • Note:Replace ## and ## with the number pairs you found in step 2 and replace yournetidwith your University netid.
  7. Click Connect.
  8. If you receive a login prompt, enter the following information:
    • Username: iastate\yournetid(replace yournetidwith your University netid).
    • Password: Enter your University password.
  9. You should now be taken to your CyFiles Storage.

Resolve Login Problems

Some campus computers may be using a service that allows your personal files to be stored in your CyFiles Storage and automatically follow you from computer to computer around campus. This information can occasionally become corrupt.

  • To fix your profile you can call the Solution Center at 515-294-4000 or by email at .
  • A self-service page will be coming soon that will allow you to reset your own profile. Check back soon to see if the page is operational!

Restore Deleted Files

Restoring file and folders on CyFiles is easy and can be done completely on your own by using checkpoints. CyFiles has a total of 23 checkpoints ranging from every 2 hours to up to 5 weeks ago.

If you have problems or questions recovering files or folders you can contact the Solution Center at 294-4000 or email solution@iastate.edu.

To restore a file or return to a previous version of a file, follow the instructions below:

Windows

  1. Find the folder that contained the file or folder you wish to recover and right-click it.
  2. Click Properties.
  3. Click on the Previous Versions tab. (This may take a moment to load.)
  4. You will then see a list of all the different copies of that folder that have been saved in checkpoints.
    • You will see recent checkpoints more often (every two hours) and older checkpoints less often (one per week).
    • If no changes have occurred on this file or folder you will not see any checkpoints listed.
  5. You will want to select a copy of the folder based on the date and time that you know the file or folder existed.
  6. You now have three options for recovering the file or folder:
    • Open- Click the Open button, which will allow you to browse the folder or view the file. You can use this option to review if this is the checkpoint you need or simply copy files and folders out of the checkpoint by clicking and dragging it to a new location.
    • Copy- Click the Copy button, which will allow you to copy the folder (and its contents) or the file to a new location.
    • Restore- Click the Restore button to restore the folder or file to exactly what it looked like at that checkpoint. Warning:this option will overwrite any changes in the file or folder that have occurred since that date and time of the checkpoint!
  7. Click OK when you're done recovering your files or folders.

Mac OS X

  1. Navigate to the folder that contains the file or folder you want to restore.
  2. From the Go menu (at the top of the screen) choose Go To Folder.
    • You can also press shift+apple key+G
  3. In the small window that appears enter.ckpt.
  4. Click Go.
  5. You will now see a folder for every checkpoint taken of this folder. The folder name starts with the date the checkpoint was taken in this format: YYYY_MM_DD_hh.mm.ss_TimeZone
    • For example, a checkpoint for Jan 31 2011 at 2:20:00 PM would look like 2011_01_31_14.20.00_America_Chicago.
    • You will see recent checkpoints more often (every two hours) and older checkpoints less often (one per week).
  6. Open the folder based on the date and time that you know the file or folder existed.
  7. Inside this folder you will see the files and folders as they existed at that time.
  8. You can now copy files and folders out of this checkpoint by dragging and dropping the files and folders to a new location (this checkpoint is read-only, meaning you can't save changes to the checkpoint).

Regain Access to CyFiles

The owner of a CyFiles Storage space is able to modify the permissions of their own CyFiles space manually through Access Control Lists (ACLs), but doing so is not recommended unless you are experienced with ACLs. If you modify your ACLs manually you could end up denying yourself access to your own CyFiles space. Some applications that write to your CyFiles Storage space many also change the ACLs.

  • If you have found that you no longer have access to your CyFiles Storage space you can contact the Solution Center and someone will assist you in regaining access. Any custom permissions that you have set through ACLs will be wiped out during this process.
  • A self-service page will be coming soon that will allow you to reset your own permissions. Check back soon to see if the page is operational!

Grant Others Access to Your CyFiles

CyFiles allows you to grant permissions to your files to others. To grant permission to others, follow these instructions:

  1. Visit https://asw.iastate.edu/cgi-bin/acropolis/filesys/nas/group
  2. You can now add or remove people from access to your CyFiles Storage space using the Add/Remove buttons.
    • You can also add/remove lists of people. To add a list the list needs to be an Active Directory Security group in order to be added.

Setup Departmental Options

Some departments on campus have elected to setup their computers in a way that stores your Desktop, Documents, Favorites, and other common folders to your CyFiles Storage space so they follow you to other computers that are setup similarly.

You can find these common folders in your CyFiles Storage space in the following folders:

  • Desktop– stored in the folder called Desktop
  • My Documents– stored in the folder called Documents (or My Documents)
  • Favorites– stored in the folder called Favorites
  • Other data– other data may be stored in a folder called.profile or.profile.V2

Increase CyFiles Storage Space Quota

CyFiles has a default quota of 5GB at no cost to you personally, if you have a valid ISU Net-ID. If you wish to use more space you can increase your quota and charge any usage above 5GB to either your U-Bill or a departmental fund account (faculty/staff only).

If you adjust your quota you will be charged $.10/GB/Month of actual usage over 5GB. This means that even if your quota is 100 GB but you only use 25 GB, you are only charged for the 20 GB over your original 5 GB that you use.

For departmental bulk billing please contact the Solution Center at 515-294-4000 or solution@iastate.edu for more information.

To change your quota follow these instructions:

  1. Login to ASW with your University Net-ID and password.
  2. Click Manage Net-ID.
  3. Click Manage CyFiles Quota.
  4. Click Show Quota.
    • Your current usage and quota will be loaded and shown on the screen.
  5. Enter your new quota in the "Set Quota" box.
    • Studentswill only have the option to bill to their U-Bill.
    • Faculty and Staffwill be able to be billed on their U-Bill or give an ISU Fund Account.
  6. Click Update. It will take several moments for the quota to update.
  7. The screen will show you when your quota has been updated. You should now be able to save more files and folders up to your new quota.

Move Your CyFiles Before Leaving ISU

When you leave ISU, your CyFiles will remain active and available for a year before being suspended. You will not be able to access your CyFiles once the account is suspended. We recommend copying any files you may want to keep to a different location prior to leaving ISU to avoid losing any important files.