Overview

ITS provides faculty and staff with multi-featured telephone services including equipment that ranges from basic telephones to multi-function sets, integrated voice/data services, and discounted long distance calling. Rates and charges may apply. There are many options for equipment and access, depending on your telephone communication needs.

Get Started

1. Contact your departmental Voice/Data Coordinatorfor more information on ordering telephone and voice services and equipment.
2. Coordinator formsare available for ordering voice services.

Telephone Equipment

ITS offers a variety of equipment to meet your telephone and voice needs. This includes single-line and multi-line phones, speakerphones, and headsets.

Features

• Integrated Messaging (Voice Mail to Email)

  Access your Iowa State University voice mail messages through your Outlook email client.

• Extension to Cellular

  Bridge calls from your university multi-line telephone to any local cellular telephone.

• Message Manager

  Display your voice mailbox on your desktop, with the ability to play, view, and send voice, fax, text, or file attachments.

• Conference Calling

  Single-line telephone sets can conference up to 3 parties, and multi-line sets can conference up to 6 parties. Users with OCS (Unified Communications)can set up conference calls with up to 40 parties, dialing in or dialing out. Third-party conferencing providersoffer the capability for a larger number of participants (parties over 6). Third-party providers should also be used when you want participants to dial into the conference call using a special code.

Rates