The ITS Solution Center, 195 Durham Center, provides direct support for IT Services customers and acts as a single point of contact for problem resolution. Its mission is to help the people of Iowa State University with supported computer software, networking, and service issues.
The Student Network Access Program (SNAP) is available to help students connect personal computers and mobile devices to the campus network. SNAP is funded by student computer fees, so there is no charge for most standard services.
Solution Center Hours
|Winter Break 2013-2014 (Sat, Dec 21 - Fri, Jan 10)|
|Sat, Dec 21 - Sun, Dec 22||Offices closed. Tickets submitted to will be answered 10am - 5pm.|
|Mon, Dec 23||Open 7:30am - 5pm.|
|Tue, Dec 24 - Wed, Dec 25||Closed.|
|Thu, Dec 26 - Tue, Dec 31||Offices closed. Tickets submitted to will be answered 10am - 5pm.|
|Wed, Jan 1||Closed.|
|Thu, Jan 2 - Fri, Jan 3||Open 7:30am - 5pm.|
|Sat, Jan 4 - Sun, Jan 5||Offices closed. Tickets submitted to will be answered 10am - 5pm.|
|Mon, Jan 6 - Fri, Jan 10||Open 7:30am - 5pm.|