Iowa State University IT

Integrated Messaging (Voice Mail to Email)

Integrated messaging allows you to access your Iowa State University voice mail messages through your Outlook email client. For questions related to integrated mesaging, please consult following instructions and the Integrated Messaging FAQ before contacting the Solution Center at 515-294-4000.

Before you can begin using integrated messaging you must download and install the Voice Player to listen to your voice mail messages, and configure your email client to receive your voice mail messages.

Download and Install Voice Player

  1. Contact your computer support specialist for "Power User" rights before installing any software.
  2. Download the Voice Player to your Desktop.
  3. Locate and double-click "setup_lvp32.exe".
  4. Click Next on Welcome screen.
  5. Accept default installation directory and click Next.
  6. Click Next on Start Installation screen.
  7. The voice player will start when installation is complete.

Configure Outlook 2003

  1. Open Outlook 2003.
  2. Click "Tools".
  3. Click "E-mail Accounts".
  4. Select "Add a new e-mail account" and click Next.
  5. Select POP3 and click next.
  6. Enter the following information on this screen:
    Your Name: Enter the name of the person on the account
    E-mail address: Enter the email address of the person on the account (xxxxxxxx@iastate.edu).
    Incoming mail server (POP3): int1.tele.iastate.edu
    Outgoing mail server (SMTP): mailhub.iastate.edu
    User name: Enter telephone number (4xxxx or 6xxxx).
    Password: Enter the voice mail password.
    Check "Remember Password".
  7. Click Next.
  8. Click Finish.

Configure Outlook 2007

  1. Open Outlook 2007.
  2. Click "Tools".
  3. Click "Account Settings".
  4. Select "Email" tab; click on New.
  5. Choose Microsoft Exchange, POP3, and click Next.
  6. Click on "Manually configure server settings" at the bottom of the page and click Next.
  7. Choose "Internet E-mail" and click Next.
  8. Enter your name and email address. Account type should be POP3.
  9. Enter the following information:
    Your Name: Enter your name.
    E-mail address: Enter your Network ID (xxxxxxxx@iastate.edu).
    Incoming mail server (POP3): int1.tele.iastate.edu
    Outgoing mail server (SMTP): mailhub.iastate.edu
    User name: 4xxxx or 6xxxx (your telephone number)
    Password: Enter your voice mail password.
    Check "Remember Password".
  10. Click "Next".
  11. Click Finish.