Voice Rates
Updated July 1, 2008
| Equipment/Service | Description | Monthly Charge |
|---|---|---|
| Basic Service | Active jack without set | $18.00 |
| 2500 Set | Single-line set with basic service | $19.00* |
| 6221 Set | Single-line set with 10 abbreviated dial buttons and speakerphone | $21.00* |
| 2355 Panasonic Set** | Single-line with 24 abbreviated dial buttons and speakerphone | $20.00* |
| 8110 Set** | Single-line with 12 abbreviated dial buttons and speakerphone | $21.00* |
| Single-line Cordless Set | Single-line cordless set (limited use depending on location) | $22.00* |
| 2410D Set | 12 programmable-button digital telephone with speakerphone, 48 speed dials, call log, and direct-connect headset | $28.00* |
| 2420D Set | 24 programmable-button digital telephone with speakerphone, 104 speed dials, call log, and direct-connect headset (expansion module capable) | $32.00* |
| 6408D Set** | 8 programmable-button digital telephone with 48-character display and speakerphone, not headset capable | $29.00* |
| 6416D Set | 16 programmable-button digital telephone with 48-character display and speakerphone (expansion module capable) | $32.00* |
| 6424D Set | 24 programmable-button digital telephone with 48-character display and speakerphone (expansion module capable) | $37.00* |
| 8410B Set ** | 10 programmable-button digital telephone with two-way speakerphone | $26.00* |
| 8410D Set ** | 10 programmable-button digital telephone with two-way speakerphone and 12 softkey features | $31.00* |
| 8411D Set ** | 10 programmable-button digital telephone with analog interface | $44.00* |
| 8434D Set ** | 34 programmable-button digital telephone with two-way speakerphone and 15 softkey features | $41.00* |
| Public Telephone | Vandal resistant single-line wall telephone | $23.00* |
| Public Telephone w/Timer | Vandal resistant single-line wall telephone with timer | $24.00* |
| Emergency Telephone | Weatherproof handsfree emergency telephone - Hotline to ISU DPS | $23.00* |
| Elevator Telephone | Handsfree elevator telephone - Hotline to ISU DPS | $25.00* |
| Hotline | Direct line between two telephones | $9.00* |
| Accessories/Service | Description | Monthly Charge |
|---|---|---|
| Automated Attendant | Interactive telephone answering system that answers incoming calls with a pre-recorded announcement and routes them based on the caller's response to menus and prompts. Install billed at time and materials. |
1-5 mailboxes $5.00 6-15 mailboxes $15.00 >15 mailboxes $45.00 |
| Contact Center Analysis | Access to web-based contact center analysis and reporting software. | $25.00 |
| Expansion Module |
24-button expansion module for 2420D 24-button expansion module for 8434D, 6416D, 6424D |
$4.50 $7.00 |
| Extension to Cellular | Feature transparently bridges calls from a university telephone to any local digital cell telephone. Install $30.00. | $9.00 |
| Music On Hold | Telephone line will access a music source when callers are on hold. Install $10.00, each additional per order $5.00. | $0.50 |
| TDD/TTY 425 | Telecommunications Device for the Deaf with built-in miniprinter | $14.00 |
| Polycom Speakerphone | Polycom speakerphone (charge does not include the voice line) | $14.00 |
| Polycom Speakerphone w/Mics | Polycom speakerphone with expandable microphones (charge does not include the voice line) | $24.00 |
| Polycom 2W Speakerphone | Polycom wireless speakerphone (charge does not include the voice line) | $18.00 |
| Polycom 2W Speakerphone w/Mics | Polycom wireless speakerphone with expandable microphones (charge does not include the voice line) | $28.00 |
| Amplified Handset | Multi-line sets only | $1.50 |
| Headset, Avaya Wireless | Installs on 6416D/6424D | $11.00 |
| Headset Module** |
8400 Series (Headset not included - must be purchased separately) |
$7.50 |
| Headset Cord | 6400 Series | $29.00 |
| Headset Adapter Cord | Cordless Telephone | $30.00 |
| Additional Services | Description | Unit Charge |
|---|---|---|
| Installation, Move, and/or Upgrade/Downgrade | Includes order writing, software changes, crossconnects in building and at switchroom, and cable records | $50.00*** |
| Seasonal Telephone |
Single-line sets only Line active only during specified times of the year - max. 1 year disconnect |
1/2 price service $30.00/reconnect |
| Qwest Directory | Listing in Ames Qwest Directory Business Section-ISU (Qwest rate is subject to change) | $6.00/month |
| Software Changes | Where applicable | $30.00/hour |
| Technician Rate | Where applicable | $45.00/hour |
| Trip Charge | Delivery to department by technician | $35.00 |
| Expedite Fee | Next day service with a maximum of 2 items, Plant Manager approval required | $100.00 |
*Includes Basic Service
**Not available for new installation
***Large orders involving more than 10 items in same building at same time will be billed at the rate of $50 each for the first 10 and $30 for each additional.
