Features

• Alerting Rings
• Automatic Callback
• Call Waiting
• Last Number Dialed
• Three-Way Calling
• Transfer

Alerting Rings

• Single Ring - call from an on-campus extension
• Double Ring - call from off-campus or operator
• Triple Ring - automatic callback call

Automatic Callback

To activate (cannot be activated on off-campus calls):

1. Upon hearing a busy or unanswered call, press switchhook or flash
2. Press * 5
3. Call busy extension
4. Listen for recall dial tone; hang up (When the line is free, your telephone will ring with a triple ring.)
5. Lift handset
6. Wait for system to ring busy extension

Callback cancels if:

• you do not answer the triple ring within 20 seconds
• your line is busy for approximately 30 minutes
• the called extension is busy for approximately 30 minutes

Call Waiting

Hearing one fast beep while you are on the line alerts you that you have another call.

To answer:

1. Ask party to hold
2. Press switchhook or flash
3. Listen for confirmation tone
4. Press * 4 OR hang up - wait for ring

Last Number Dialed

1. Listen for dial tone
2. Press # 9

Three-Way Calling

To place a three-party conference call:

1. Ask first party to hold
2. Press switchhook or flash
3. Listen for recall dial tone
4. Call second party and announce call
5. Press switchhook or flash

To drop a third party, busy signal, or unanswered call:

• Press switchhook or flash twice

Transfer

1. Ask party to hold
2. Press switchhook or flash
3. Listen for recall dial tone
4. Call number, announce call, and hang up

Copyright © 1995-2008, Iowa State University of Science and Technology. All rights reserved.

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