October 15, 2006 12:00 a.m. CDT
If you own a Dell laptop computer manufactured between April 2004 and July 2006, your laptop battery may be subject to a recall. Affected batteries include those sold with or sold separately to be used with Dell Latitude, Inspiron, XPS, and Dell Precision Mobile Workstation notebook computers.
The U.S. Consumer Product Safety Commission, in cooperation with Dell, has announced the voluntary recall of the Dell-branded lithium-ion batteries made with cells manufactured by Sony. These batteries can overheat, posing a fire hazard to consumers.
Since this recall program is tracked separately from the standard warranty program, battery replacements must be ordered through Dell‘s recall website. While ITS Computer Service cannot provide replacement batteries, they will be happy to answer any questions you may have about the process.
ITS clients with contracted support have been contacted regarding this issue. Batteries on machines of those clients will be replaced and installed by ITS support staff.