November 1, 2006 12:00 a.m. CST
Over the last month, the Library area network router has experienced several errors, causing it to reload software spontaneously. When this occurs and the router reboots, it causes an outage for buildings in the vicinity of the Library and causes access issues for central services such as DNS and WebMail.
IT Services has a high priority case open with the router vendor, who is working to pinpoint the source of the problem. Our apologies for the inconvenience and frustration that the recent outages have caused. For updates, check out the news at http://www.it.iastate.edu/.