Iowa State University

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New Telephone System: Are You Ready for Conversion?

This news item expired July 1, 2013. It may contain out-of-date information.

Are you in one of the following buildings? If so, your new Aastra telephone is scheduled to be fully converted to the new Aastra telephone system on June 6.

  • Beardshear Hall
  • Beyer Hall
  • Biorenewables Research Laboratory
  • Black Engineering
  • Carver Hall
  • Hoover Hall
  • Laboratory of Mechanics
  • Marston Hall
  • Memorial Union and Parking Ramp
  • Nuclear Engineering Laboratory
  • Pearson Hall
  • State Gymnasium
  • Student Services
  • Thielen Student Health Center

What does that mean? On June 6, your new Aastra telephone will be fully functional. Several days after your conversion, installation crews will remove your old Avaya telephone. It is highly recommended that you set up your voicemail and other features before your conversion date. You can find full setup instructions on the how to Set Up Your Aastra Telephone and Features.

Watch for emails from your department voice/data coordinator with specific details about what to expect. Please see the Building Schedule to determine the date on which your new telephone will be installed (if it has not yet been) and the conversion date (the date you will need to be ready to use your Aastra telephone only). Please also use the Aastra online tutorial and experiment with your new telephone.

The following buildings are scheduled for telephone installation in the next week:

May 31
  • Hamilton Hall
  • Food Sciences Building
  • General Services Building
  • Power Plant
  • Sloss House
  • Horse Barn
  • Ruminant Nutrition Laboratory
  • USDA Greenhouse
  • Transportation Services
June 3
  • Barton, Lyon, Freeman Residence Halls
  • Birch, Welch, Roberts Residence Halls
  • Buchanan Residence Hall
  • Hixson-Lied Student Success Center
  • Lied Recreation Athletic Facility
  • Linden Residence Hall
  • Oak Elm Residence Hall
  • Oak Elm Addition
June 4
  • Forker Building
  • Jack Trice Stadium
  • Larch Residence Hall
  • Maple Residence Hall
  • Maple-Willow-Larch Commons
  • Willow Residence Hall
June 5
  • Alumni Center
  • Bergstrom Football Complex; Indoor Training Facility
  • Hilton Coliseum
  • Information Booth
  • Reiman Gardens
  • Scheman Building
  • Stephens Auditorium/Fisher Theatre
June 6
  • Administrative Services Building (ASB)
  • Chiller
  • Extension 4-H Building
  • Library Storage Facility

If you have questions, have not received your new Aastra telephone, or if you are having trouble with it, contact your department voice/data coordinator, the Solution Center at 515-294-4000, or the NetCom Support Team at 515-294-8565.