Iowa State University

ITInformation Technology

Security Alert: Phishing Scammers are Getting Smarter; Protect Your Data

This news item expired December 26, 2013. It may contain out-of-date information.

ITS is seeing an increase in phishing (spam) emails that attempt to obtain ISU passwords through well-crafted messages using university logos and occasionally the names of local places, people, or services. While we're able to block or disable many of the messages before they reach your Inbox, some do get delivered.

To protect your computer and your data:

  • Never respond to an email request for personal information. Remember that ITS and Iowa State will NEVER ask for your password or personal information.
  • Never follow the links in an email from a sender you don't know. Before clicking on a link from someone you do know, verify the sender's "From" address. When in doubt, don't click.
  • Always make sure your operating system, antivirus software, and browser are up to date. Some scams use viruses or holes in the security of popular operating systems like Windows and browsers like Internet Explorer.

Forward any suspicious messages to

abuse (at) iastate (dot) edu
. The ITS security team will investigate the issue and contact you if they need more information.

For questions or help, contact the Solution Center (515-294-4000 or

solution (at) iastate (dot) edu
). For more information, visit the ITS Stay Cyber Safe web page.