Iowa State University

ITInformation Technology

New Telephone System: Pull Calls from Your Cell Phone to Your Desk Phone

This news item expired February 13, 2014. It may contain out-of-date information.

Here's a scenario. You're expecting an important call but you need to leave your office. You can program your calls to go to your cell phone, answer the call on your cell phone and then, if you return to your office while you're still on the call, pick up the call on your desk phone. Find out how to Set Up and Use Call Pull.

If you don't have a "Call Pull" softkey on your telephone, complete a Telephone Softkey Template Request on the Telephone Forms page. Or, instead of the softkey, you can always press *11#.

Telephone Tips

Watch for new tips in IT News, as well as on the how to Use Your Aastra Telephone and Features.

Tip 16: View Missed Calls on the Web Portal

You can see all your missed calls on the telephone Web portal.

  1. Sign on to the phone Web portal.
  2. Click on "Utilities" in the left-hand menu.
  3. Click "Basic Call Logs".