WorkCyte Program, ITS Partner to Create Workday Training Rooms

Through a joint effort between the Iowa State University WorkCyte Program and Information Technology Services (ITS), two spaces on campus have been turned into dedicated Workday training rooms for faculty and staff in preparation for the project’s July 1 go-live date. 

The transition process for former conference rooms Durham Center 116 and Communications 1230 to functional training spaces began in March, and with the help of ITS’ Endpoint Technologies Team, both rooms were equipped with computers, monitors, and Ethernet cables to be used for instructor-led Workday training courses. Twenty-one stations were installed in each space, where approximately 450 university faculty and staff members are expected to attend instructor-led Workday training courses over the next seven weeks and get a first-hand look at the new platform. 

“At the onset of the WorkCyte Program, the training team knew it was imperative to provide a learning environment that would encourage hands-on activity,” said ITS Director of Business and Student Systems Carol McDonald, who also serves as the technology lead for the WorkCyte Program. “We worked closely with key leaders across campus to find training space, and when we found it, ITS was able to create the space originally envisioned.”

Workday instructor-led training for the campus community officially began on April 29 and will run until June 30, although training resources including user labs and jobs aids will be available on the WorkCyte Program’s Ready, Set, Learn webpage through Sept. 1, 2019. Instructor-led training courses are required for university employees who will be executing more in-depth business processes in Workday, and will cover topics including procurement, grants management, and Improved Service Delivery (ISD) specific business processes in Workday, among others. All in-person trainings will be conducted in a small group setting, with no more than 15 attendees per session.

A university employee participates in an instructor-led Workday training course held in Communications 1230 on May 1, 2019.

Participants will be selected to attend in-person training courses based on their role and day-to-day duties — certain offerings are geared toward new ISD specialist roles and include a deeper dive into the system, while others will focus on more general functions within Workday. Role-based training selection guides will be made available to aid in course selection. In total, 450 faculty and staff members are expected to fall under the umbrella of employees requiring instructor-led training, as opposed to the computer-based training the majority of campus will require prior to go-live.

“We have been heavily involved with providing equipment and resources to the WorkCyte Program ever since its official start in 2017,” said ITS Endpoint Technologies Manager Darrin Fischer. “We’ve been agile to meet the technology needs of those involved with the initiative to help make our campus’ transition to Workday a success.”