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Project Overview

Iowa State University has transitioned its electronic signature service to Adobe Acrobat Sign from DocuSign. Adobe Acrobat Sign is an electronic signature platform that can be used to electronically sign documents, forms, contracts or agreements in place of paper-based processes.

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Project Details

Due to the significant increase in the licensing cost of DocuSign a decision was made to explore other electronic signature options. In January 2021, Procurement Services surveyed DocuSign users to identify desired features in a new product. A request for proposal was conducted and Acrobat Sign was selected. 

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Schedule & Timeline

July 31, 2022 

  • 90-day grace period ends. Access to DocuSign will be discontinued.   

April 30, 2022 

  • 90-day grace period begins. Employees can access documents in DocuSign, but cannot use DocuSign to request signatures. 

April 29, 2022 

  • DocuSign contract expires 

January 11, 2021

  • Acrobat Sign implemented at Iowa State.

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Frequently Asked Questions

Signing a document only requires an email address.

An Adobe Sign account is required to deliver documents to be signed or to create online forms for others to sign. To request an Adobe Sign license, complete a request form

The university’s contract for DocuSign expires on April 29, 2022.

If you don’t have a copy of the PDF file used to create your template in DocuSign, please email and include the name of the template. You’ll receive a copy of the file which can be uploaded into Adobe Sign and workflows created. 

It is not possible to mass download previously signed documents.

How-to articles and other resources are available in the IT Portal under Software and Adobe.

To integrate software with Adobe Sign, please email with details on the integration and include contact information.

For questions about the transition to Adobe Sign, please contact

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