Academic Technologies supports classroom technology and equipment, online learning and teaching tools, event support, media production, and a training facility.
Accounts & Passwords
You have two primary login IDs, your Net-ID and your University ID, along with passwords, that you use to access online services at Iowa State University, including AccessPlus, ASW, and ADIN/ISUAS.
ITS provides system access to administrative information used by ISU staff for university business.
Cable TV service is provided for students living in Department of Residence housing along with many academic and administrative buildings on campus.
Classroom Capture and Online Distribution
ITS supports the technology used by instructors to record lectures and distribute them online.
Collaborative Learning Spaces
The Durham Center is host to six collaborative learning spaces designed especially for student project meetings and work sessions.
Computer Data Recovery
ITS offers computer data file backup and restoration from most Windows and Apple Mac OS laptop and desktop systems.
There are many computer labs on campus, including public labs and college and department labs.
Computer Service & Repair
Computer Service, located in 74 Durham Center, helps Iowa State University students, faculty, staff, and departments with a variety of hardware problems and repairs.
Data Network Connections (Wireless, Ethernet, DSL)
Iowa State University provides multiple options to connect to the data network for students, faculty, and staff. This includes wireless, Ethernet, and DSL connections.
Data Warehouse (eData)
ITS supports the eData data warehouse, which consists of data extracted from operational databases made available as historical snapshots for analysis and reporting.
Dedicated Private Circuits (BOREAS-Net/Internet)
Researchers at Iowa State University can acquire private dedicated BOREAS-Net/Internet connections to their research partners located throughout the world.
Desktop Support (Core & CorePlus)
ITS provides two levels of desktop technology support at Iowa State University, Core and CorePlus.
ITS has joined the InCommon Certificate Service in order to provide digital certificates for Iowa State University.
Email for Faculty & Staff (Exchange)
Iowa State University uses Microsoft's Office 365 to manage faculty and staff email.
Email for Students (CyMail)
CyMail is Iowa State University's implementation of Google's Gmail system for students.
Equipment & Laptop Checkout for Students
Media equipment and laptop computers are available for currently enrolled ISU students to borrow at no charge.
Event and Media Production Support
ITS provides media equipment and staff support for campus events and video production.
ITS offers file storage services for a variety of storage needs, including MyFiles, ResearchFiles, software storage, AFS and WebScratch.
FileMaker Server Advanced
ITS offers a shared FileMaker Server Advanced database software service available for campus.
High Performance Computing (HPC)
ITS provides faculty with leading-edge high performance computing facilities and technology for research purposes.
Media Enhanced Classrooms
ITS is responsible for maintaining media equipment in general classrooms across campus.
Microsoft (MS) Query
ITS supports the use of Microsoft Query (MS Query), a data retrieval tool for bringing data from external databases directly into Microsoft Excel.
ITS supports mobile device access to a variety of online services, including email. Cellular telephones are available for faculty and staff through the university’s contracted providers.
Printing for Students (PaperCut)
Students can print documents on any networked printer on campus through the use of a commercial software program called PaperCut.
RealNetworks Streaming Media Server
IT Services provides a streaming media server for Iowa State University faculty and staff who wish to use audio/video media streaming for Iowa State academic or administrative purposes.
ITS develops procedures to protect Iowa State University information and responds to security risks.
Software & Downloads
ITS offers site-licensed and other software specific to Iowa State University available for download.
Qualtrics is a web-based survey service that is available for use by all Iowa State faculty, staff, and students. The ISU Qualtrics Survey Hosting Service allows the campus community to easily create and distribute surveys, collect and store data, analyze data, and produce reports.
System Center Configuration Manager (SCCM)
SCCM allows campus IT administrators to centrally deploy software applications, operating systems, updates, patches, and gather reporting information for departmental Windows-based workstations.
Telephone for Faculty & Staff
ITS provides faculty and staff with multi-featured telephone services including equipment, integrated voice/data services, discounted long distance calling, and conference calling.
Telephone for Students
Basic telephone service is available in all Residence Hall facilities on a subscription basis.
Test & Evaluation Services
Test and Evaluation Services offers support for scoring tests using bubble sheets.
Top Hat is an interactive, cloud-based teaching and learning platform that offers a number of benefits for Iowa State University instructors and students.
Video & Web Conferencing
ITS has equipment and facilities to support high-quality video and web conferencing with dedicated Polycom equipment.
Virtual Applications (Thin Apps)
ITS offers application virtualization using the ThinApp product from VMware, which allows applications to be run from a local machine or network share without installing them on the operating system.
Virtual Desktops (Thin Clients, VDI)
VDI allows users to connect their desktop environment remotely with a "thin client” so that the software, hardware, and operating system are on a remote server maintained by an IT professional.
Virtual Private Network (VPN)
VPN enables you to log into the Iowa State network safely and securely, so that your computer becomes a virtual campus computer with access to campus network services.