Services by Title

Academic Technologies

Academic Technologies supports classroom technology and equipment, online learning and teaching tools, event support, media production, and a training facility.

Accounts & Passwords

You have two primary login IDs, your Net-ID and your University ID, along with passwords, that you use to access online services at Iowa State University, including AccessPlus, ASW, and ADIN/ISUAS.

Administrative Systems

ITS provides system access to administrative information used by ISU staff for university business.

Blackboard

Blackboard is Iowa State's web-based course management solution.

Cable Television

Cable TV service is provided for students living in Department of Residence housing along with many academic and administrative buildings on campus.

Classroom Capture and Online Distribution

ITS supports the technology used by instructors to record lectures and distribute them online.

Collaborative Learning Spaces

The Durham Center is host to six collaborative learning spaces designed especially for student project meetings and work sessions.

Computer Data Recovery

ITS offers computer data file backup and restoration from most Windows and Apple Mac OS laptop and desktop systems.

Computer Labs

There are many computer labs on campus, including public labs and college and department labs.

Computer Service & Repair

Computer Service, located in 74 Durham Center, helps Iowa State University students, faculty, staff, and departments with a variety of hardware problems and repairs.

Data Network Connections (Wireless, Ethernet, DSL)

Iowa State University provides multiple options to connect to the data network for students, faculty, and staff. This includes wireless, Ethernet, and DSL connections.

Data Warehouse (eData)

ITS supports the eData data warehouse, which consists of data extracted from operational databases made available as historical snapshots for analysis and reporting.

Dedicated Private Circuits (BOREAS-Net/Internet)

Researchers at Iowa State University can acquire private dedicated BOREAS-Net/Internet connections to their research partners located throughout the world.

Desktop Support (Core & CorePlus)

ITS provides two levels of desktop technology support at Iowa State University, Core and CorePlus.

Digital Certificates

ITS has joined the InCommon Certificate Service in order to provide digital certificates for Iowa State University.

Email for Faculty & Staff (Exchange)

Iowa State University uses Microsoft's Office 365 to manage faculty and staff email.

Email for Students (CyMail)

CyMail is Iowa State University's implementation of Google's Gmail system for students.

Equipment & Laptop Checkout for Students

Media equipment and laptop computers are available for currently enrolled ISU students to borrow at no charge.

Event and Media Production Support

ITS provides media equipment and staff support for campus events and video production.

File Storage

ITS offers file storage services for a variety of storage needs, including MyFiles, ResearchFiles, software storage, AFS and WebScratch.

FileMaker Server Advanced

ITS offers a shared FileMaker Server Advanced database software service available for campus.

High Performance Computing (HPC)

ITS provides faculty with leading-edge high performance computing facilities and technology for research purposes.

Media Enhanced Classrooms

ITS is responsible for maintaining media equipment in general classrooms across campus.

Microsoft (MS) Query

ITS supports the use of Microsoft Query (MS Query), a data retrieval tool for bringing data from external databases directly into Microsoft Excel.

Mobile Development

ITS provides central coordination for mobile development at Iowa State University for faculty and staff who wish to create or improve a mobile presence.

Mobile Devices

ITS supports mobile device access to a variety of online services, including email. Cellular telephones are available for faculty and staff through the university’s contracted providers.

Printing for Students (PaperCut)

Students can print documents on any networked printer on campus through the use of a commercial software program called PaperCut.

RealNetworks Streaming Media Server

IT Services provides a streaming media server for Iowa State University faculty and staff who wish to use audio/video media streaming for Iowa State academic or administrative purposes.

Security

ITS develops procedures to protect Iowa State University information and responds to security risks.

Servers (Virtual)

ITS offers server virtualization for the ISU community.

Software & Downloads

ITS offers site-licensed and other software specific to Iowa State University available for download.

Qualtrics is a web-based survey service that is available for use by all Iowa State faculty, staff, and students. The ISU Qualtrics Survey Hosting Service allows the campus community to easily create and distribute surveys, collect and store data, analyze data, and produce reports.