University Accounts


Your University Identification Number (University ID) and your Network ID (Net-ID) are the two primary IDs used to access university services including OktaAccessPlus and Account Services on the Web (ASW).

University ID

Your university ID is the bold nine-digit number on the front of your ISUCard.

For questions related to your university ID or your ISUCard, contact the ISUCard Office.

Net-ID

Your Net-ID is your Iowa State e-mail address without "@iastate.edu".

Registering for a Net-ID

  1. Go to ASW
  2. Sign in using your university ID and follow the onscreen instructions

Note: If you experience a problem registering for a Net-ID contact Your Solution Center.

Changing your Net-ID

If you already have a Net-ID but would like to change it, fill out the Net-ID Change Request on ASW.

Resetting your Net-ID Password

  1. Go to ASW
  2. Sign in with your Net-ID and password
  3. Select Manage Net-ID
  4. Select Change Your Password and follow the onscreen instructions

Note: If you forgot your password and have not set up a password reset challenge phrase or provided a cell number for a text-based password reset, you must contact Your Solution Center to reset your Net-ID password.

Leaving Iowa State

Students: When you graduate or leave ISU your Net-ID remains active for one semester before being suspended and is then in suspension for another semester before it expires. An e-mail will be sent to notify you when your Net-ID is about to be suspended.

Faculty & Staff: When you leave ISU your Net-ID will be suspended following your last day of work. An e-mail will be sent to notify you when your Net-ID is about to be suspended.

When your Net-ID is suspended, you will no longer be able to:

  • Sign in to Iowa State services
  • Use authenticated services
  • Save new files in online file space

AccessPlus

AccessPlus is your portal to the university.

Signing in to AccessPlus

The first time you sign in:

Students: Use your university ID and temporary password provided to you in your admission letter. 

Faculty member and P&S employee: To sign into AccessPlus use the electronic letter of intent system (ELOI).

Merit staff member: Use the university ID provided by your supervisor. 

For subsequent sign-ins:

All students, faculty, and staff: Use your university ID and password that you set up the first time you signed in. 

Resetting your AccessPlus password

If you know your current AccessPlus password:

  1. Go to AccessPlus
  2. Sign in with your university ID and password
  3. Select Password Admin in the left column
  4. Fill out the following required fields
  5. Select Submit

If you forget your current password:

  1. Go to AccessPlus
  2. Select Forgot Your Password
  3. Answer your secret question, and a temporary AccessPlus password will be sent to the e-mail address associated with your account
  4. Sign in with the temporary password that was sent to your e-mail, and follow the prompts to change your AccessPlus password

Note: If you did not set up a secret question, you can reset your password by calling or visiting Your Solution Center and presenting a photo ID.

If you find yourself locked out of AccessPlus:

You can reset your password by visiting Your Solution Center and presenting a photo ID.

Account Services on the Web (ASW)

Account Services on the Web (ASW) is where you manage various attributes associated with your use of network services such as mailing lists, grants, and Net-ID functions.

To sign into ASW use your Net-ID and password.