Iowa State University

ITInformation Technology

Data Network Connections (Wireless, Ethernet, DSL)

Overview

Iowa State University provides multiple options to connect to the data network for students, faculty, and staff.

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WiFi

Wireless

Wireless access to the data network is available to students, faculty, and staff in central campus green space, most campus buildings, public areas of residence halls, and on-campus residence hall rooms. Guest access is also available.

Ethernet

Ethernet

Iowa State University provides a high-speed data network accessed through duplex jacks that support both Ethernet (data) and voice services. These jacks are located in classrooms, offices, laboratories, and residence halls. Students living off-campus need to find a third-party internet service provider and must use VPN to access the campus network.

DSL (Digital Subscriber Line)

Mediacom

Residents of Schilletter (SV) and University Village (UV) apartments have internet service provided by Mediacom. For troubleshooting and additional support, visit Mediacom's support site which includes a variety of support options, including phone, online chat, and social media.

Requirements

Your computer or other device must be equipped with an Ethernet adapter (for Ethernet access) or wireless adapter (for wireless access). Most new devices come with Ethernet and wireless adapters already installed. If yours does not, adapters are available for purchase at Tech CYte in the University Book Store or at other computer retailers.

Rates

Wireless and Ethernet are common good services available to ISU students on campus at no charge.

The following rates apply to faculty, staff, and department installations and services.

Service Cost /Unit
Ethernet (10/100/1000 Mbps) $10.00 /month*
Isolated Ethernet (department-controlled access to campus network) $13.00 /month*
8-port Gigabit Ethernet Switch (10/100/1000 Mbps) $2.00 /month*
Wireless Access Point (802.11A/B/G or 802.11N) Call 294-8565 for details.
Firewall Call 294-8565 for details.
Network Consultation (where applicable) $60.00 /hour
Technician Rate (where applicable) $45.00 /hour
Trip Charge $35.00 /trip
Expedite Fee (Next Day Service, approval required and 2 item maximum) $100.00 /occurrence

* These services have one-time installation fee of $50 ($35 for Ethernet switches). Installations may require time and material charges when additional work is necessary. Large orders involving more than 10 installs and/or moves (Ethernet service in same building at same time) will be billed at the rate of $50 per endpoint for the first 10 and $30 for each additional.

** May require additional lead time for install.