Telephone Services

Iowa State IT provides faculty and staff with telephone services to suit their telecommunication needs on campus. Students living in residence halls wanting landlines need to sign up through AccessPlus under the phone/data service.

Services and Equipment

Equipment available ranges from basic telephones to multi-function sets. Voice/data services, as well as discounted long distance calling, are available as well. Service rates may apply.

To order voice services:

Contact the Solution Center.

Rates for Services and Equipment

Cisco 8861$17/month
Cisco Expansion Module phone$3/month
Cisco 8831 speakerphone$30/month
Cisco 8831 speakerphone w/ wired mics phone$33/month
Cisco 8831 speakerphone w/ wireless mics phone$35/month
Cisco Jabber for desktop phone$10/month
Active analog jack without equipment. Available for hotline, emergency, fax, elevator, etc.$18/month
Analog cordless phone$22/month
Installation, move, upgrade/downgrade - includes order writing, software changes, crossconnects in building and at switch room, and cable records$50/item/order (1 - 10 items)
$30/item/order (> 10 items)
Software changes$30/hour
Trip Charge$35/delivery
Expedite fee - next day service with a maximum of 2 items. Plant Manager approval required$100/order
Automated Attendant - interactive telephone answering system which answers incoming calls with a pre-recorded announcement and routs them based on the caller's response to menus and prompts1 - 5 mailboxes: $5/month
6 - 15 mailboxes: $15/month
> 15 mailboxes: $45/month
Automated Attendant installBilled at time and materials

Using your telephone

These guides are printer-friendly instructions to help you get started using your telephone.

Cisco phone guides

Jabber guides

Long Distance Calls

To place an international long distance call:

  • For * country codes: Dial 8 + 1 + country code + local number.
  • For all other countries: Dial 8 + 011 + country code + city code + local number.

Refer to the International Rate Chart for country codes.

Long distance calling rates

Domestic rates:

Domestic long distance calls cost $.05/minute.

International rates:

The rate for international long distance calls varies by country. View the International Rate Chart.

Cellular services

Cellular telephones, service plans, aircards, and tablets are available to faculty and staff for university business purposes. These phones are available through the university’s contracted cellular service providers.

University employees are eligible for discounted personal cellular telephone plans. To verify eligibility, contact a university cellular service provider, identify yourself as an Iowa State employee, and ask for current options and pricing.