Iowa State University

ITInformation Technology

Telephone for Students

Overview

Basic telephone service is available in all Residence Hall facilities on a subscription basis.

Features

Students provide their own phones and cords. Basic telephone service includes:

  • Unlimited local calling
  • Caller ID, automatic callback, call waiting, hold, last number dialed, transfer, and three-way calling
  • Access to the Iowa State University long-distance network (domestic and international)

Frederiksen Court

Telephone service is available for a monthly fee (see Rates below). Residents can contract for telephone service on AccessPlus. Click on Telephone Services and choose the appropriate option. Long distance service can be accessed with your personal authorization code.

Schilletter & University Village (SUV) Apartments

Telephone service is available for a monthly fee (see Rates below). Residents can contract for telephone service on AccessPlus. Click on Telephone Services and choose the appropriate option. Authorization codes are optional for long distance calls in SUV.

Residence Halls

Telephone service is available for a monthly fee (see Rates below). Residents can contract for telephone service on AccessPlus. Click on Telephone Services and choose the appropriate option. Long distance service can be accessed with your personal authorization code.

Rates

Service Cost /Unit
SUV/Residence Halls Basic Service $35.00
$15.00
/activation
/month

Only one resident in each SUV/Frederiksen apartment can be billed for basic service.

Long distance rates may apply to certain calls. Be sure to check rates before calling. Authorization codes are required for long distance calls in the residence halls and Frederiksen Court, but are optional in SUV.

Authorization Codes

Personal authorization codes (seven digits) allow students living in a residence hall or single apartment to place long distance calls from any restricted line on campus.The authorization code is available on AccessPlus. There is no charge for the code, only for the calls you place. Rates are 5 cents per minute, any day, any time.

You will receive a monthly electronic statement detailing charges and long distance calls. The total will appear on your Accounts Receivable Statement along with any other university charges for that month on AccessPlus. Charges must be paid monthly to avoid loss of service and incurring a $10.00 reactivation charge. If you have questions, please call the Solution Center at 515-294-4000 or visit 192 Parks Library.