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IT Portal

IT Portal Okta Tile

The IT Portal is your one-stop-shop for browsing technology support articles, requesting support from the IT Solution Center and requesting IT products and services. Click here or access the IT Portal through your Sign On Dashboard.

Contact the IT Solution Center

The IT Solution Center is your on-campus resource for technology assistance with a technician. Get help with resetting passwords, setting up accounts, troubleshooting internet issues and much more.

Computer monitor icon Submit a help request online

Red email icon Email

Phone icon Call 515-294-4000

Map pin icon Visit 192 Parks Library 



IT Solution Center Location

IT Solution Center Hours - Fall 2022

Monday - Thursday7:30 am - 9:00 pm
Friday7:30 am - 5:00 pm
Saturday12:00 pm - 5:00 pm
Sunday1:00 pm - 7:00 pm
November 19-26Break Hours


IT Solution Center Hours
Thanksgiving Break 2022

Saturday, November 1912:00 pm - 4:00 pm
Sunday, November 2012:00 pm - 4:00 pm
Monday, November 217:30 am - 5:00 pm
Tuesday, November 227:30 am - 5:00 pm
Wednesday, November 237:30 am - 5:00 pm
Thursday, November 24Closed
Friday, November 25Closed
Saturday, November 2612:00 pm - 4:00 pm
Sunday, November 2712:00 pm - 7:00 pm

 Other Resources