Red stylized photo of Solution Center employee with text 'Your' followed by several technology icons and additional text 'powered by ITS'

The IT Portal

The IT Portal is your one-stop-shop for browsing technology support articles, requesting support from the IT Solution Center and requesting IT products and services. You can also access the IT Portal through your Okta dashboard.

IT Portal Okta Tile


Contact the IT Solution Center

The IT Solution Center is your on-campus resource for technology assistance with a technician. Get help with resetting passwords, setting up accounts, troubleshooting internet issues and much more.

Computer monitor icon Submit a help request online

Red email icon Email

Phone icon Call 515-294-4000

Map pin icon Visit 192 Parks Library 

IT Solution Center Hours - Winter Break

Sunday, December 19 - Saturday, January 15

Mon - Fri7:30 am - 5:00 pm
Sat - Sun12:00 - 4:00 pm
ClosedDec 23-27, 31, Jan 1, 17

IT Solution Center Hours - Fall 2021

Mon - Thurs7:30 am - 9:00 pm
Friday7:30 am - 5:00 pm
Saturday12:00 pm - 5:00 pm
Sunday1:00 pm - 7:00 pm
ClosedJanuary 17

 Other Resources