Red stylized photo of Solution Center employee with text 'Your' followed by several technology icons and additional text 'powered by ITS'

ISU Service Portal

The IT section of the ISU Service Portal is your one-stop-shop for browsing technology support articles, requesting support from the IT Solution Center and requesting IT products and services. Click here or access the ISU Service Portal through your Sign On Dashboard.


Report Phishing

If you receive an email that's likely a scam, also known as a phishing email, please notify the ITS Security Team. The best way to notify the team about a suspicous email is by using the "Report Message" button in Outlook. You can also forward the email to our ITS Security Team

Contact the IT Solution Center

The IT Solution Center is your on-campus resource for technology assistance with a technician. Get help with resetting passwords, setting up accounts, troubleshooting internet issues and much more.

Computer monitor icon Submit a help request online

Red email icon Email

Phone icon Call 515-294-4000

Map pin icon Visit 192 Parks Library 


IT Solution Center Hours - Spring 2023

Monday - Thursday7 a.m. - 9 p.m.
Friday7 a.m. - 5 p.m.
Saturday12 p.m. - 5 p.m.
Sunday1 p.m. - 7 p.m.

Spring Break Hours 2023

Saturday, March 11 & 
Sunday, March 12
12 p.m. - 4 p.m.
Monday, March 13 -
Friday, March 17
8 a.m. - 5 p.m.
Saturday, March 1812 p.m. - 4 p.m.
Sunday, March 191 p.m. - 7 p.m.

IT Solution Center Location

 Other Resources