IT Solution Center


Providing IT solutions for all Iowa State University students, faculty, and staff.

*The Solution Center will be open from 12:00 p.m. - 5:00 p.m. on Saturday, January 18 and Sunday, January 19, and closed Monday, January 20 in conjunction with the university's observation of Martin Luther King Jr. Day. 

 

Help Request

Request help from the IT Solution Center.

Request Help

Hours

Academic Year*

Monday - Thursday 7:30 a.m. - 9:00 p.m.
Friday 7:30 a.m. - 5:00 p.m.
Saturday 10:00 a.m. - 7:00 p.m.
Sunday 12:00 p.m. - 7:00 p.m.

Winter Break

Fri 12-20-19 - Sat 1-11-20

 
Monday - Friday7:30 a.m. - 5:00 p.m.
Saturday - Sunday12:00 p.m. - 4:00 p.m.
Tuesday, December 24Closed
Wednesday, December 25Closed
Wednesday, January 1Closed

Summer Hours*

Monday - Thursday 7:30 a.m. - 7:00 p.m.
Friday 7:30 a.m. - 5:00 p.m.
Saturday 10:00 a.m. - 5:00 p.m.
Sunday 12:00 p.m. - 5:00 p.m.

* The IT Solution Center is closed during University Holidays

Support Services

The IT Solution Center provides support ranging from technical guidance of supported software to basic support for mobile devices.

 

CorePlus Support

Administrative units and departments have access to CorePlus support, including desktop and user support, for their university-owned equipment.

CorePlus Desktop Support $20/month/workstation