Solution Center


Providing IT solutions for all Iowa State University students, faculty, and staff.


Help Request

Request help from the Solution Center.

Request Help

Hours

Academic Year*

Monday - Thursday 7:30 a.m. - 9:00 p.m.
Friday 7:30 a.m. - 5:00 p.m.
Saturday - Sunday 10:00 a.m. - 7:00 p.m.

Summer Hours*

Monday - Thursday 7:30 a.m. - 7:00 p.m.
Friday 7:30 a.m. - 5:00 p.m.
Saturday 10:00 a.m. - 5:00 p.m.
Sunday 12:00 p.m. - 5:00 p.m.

* Refer to Holiday Hours on University Holidays

Holiday Hours

Memorial Day 10:00 a.m. - 5:00 p.m.
Labor Day 10:00 a.m. - 5:00 p.m.

Thanksgiving Break 2018

*All other days are regular hours
November 18 Sunday 12:00 p.m. – 5:00 p.m.
November 21 Wednesday 7:30 a.m. – 5:00 p.m.
November 22 Thursday Closed
November 23 Friday Closed
November 24 Saturday 12:00 p.m. - 5:00 p.m.

Support Services

Solution Center provides support ranging from technical guidance of supported software to basic support for mobile devices.


CorePlus Support

Administrative units and departments have access to CorePlus support, including desktop and user support, for their university-owned equipment for a nominal monthly fee.