Solution Center

Providing IT solutions for all Iowa State University students, faculty, and staff.


Help Request

Request help from the Solution Center.

Request Help


Academic Year*

Monday - Thursday7:30 a.m. - 9:00 p.m.
Friday7:30 a.m. - 5:00 p.m.
Saturday - Sunday10:00 a.m. - 7:00 p.m.


During Dead Week, the Solution Center is offering additional walk-up hours in 192 Parks Library. Phone calls and emails will be answered during normal Solution Center hours.

Dead Week and Finals Week Extended Walk-up Hours

Dead Week (April 29 - May 2)

9:00 p.m. - 12:00 a.m.
Finals Week (May 6 - May 9)9:00 p.m. - 12:00 a.m.

Summer Hours*

Monday - Thursday7:30 a.m. - 7:00 p.m.
Friday7:30 a.m. - 5:00 p.m.
Saturday10:00 a.m. - 5:00 p.m.
Sunday12:00 p.m. - 5:00 p.m.

* Refer to Holiday Hours on University Holiday

Support Services

Solution Center provides support ranging from technical guidance of supported software to basic support for mobile devices.


CorePlus Support

Administrative units and departments have access to CorePlus support, including desktop and user support, for their university-owned equipment.

CorePlus Desktop Support$20/month/workstation