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Join the Information Technology Services Team

Information Technology Services employs full-time professionals and part-time students in a variety of positions across 20+ teams, from network engineers to systems analysts, web developers to staff who provide direct customer support. Working for ITS, you’ll find yourself in a dynamic environment, learning best practices in supported technologies, and most importantly, helping the Iowa State community succeed. 

138
Full-time staff
2200
Years of combined experience at ITS
111
Student employees
18
Majors represented by student employees

Student Employment

Student employment with ITS falls into multiple categories including software development, physical infrastrucure and customer success. These categories are comprised of multiple jobs that have similar functions. By submitting an application, you’ll be considered for all available jobs in all categories. Please note that not all jobs are hiring at all times.

     

     

    Customer Success

    Team members will gain valuable experience working with the many different systems implemented by Iowa State. Customer service and technical skills are a plus in these roles. ITS offers on-campus work locations and flexible work schedules to accomodate your class schedule.

    There are several different teams and some or all are hiring at any given time:

    • Solution Center: first tier IT support for the entire university
    • NetCom: all network communication systems for faculty and staff
    • Audiovisual Experience: classroom support for all technical systems
    • Endpoint Technologies: software and hardware technical support for faculty and staff on site

     

    Software Development

    Student Application Developers work as part of modern agile teams, tackling projects both big and small. You'll gain real-world coding experience, solve complex problems and build upon your skill set while positively impacting the university. We count on the skills, dependability, and self-motivation of both our full-time and part-time staff to meet the needs of our university’s faculty, staff, students, and clients. Our different teams each focus on one or more of the following technologies:

    • Java, Spring Framework, JUnit, Thymeleaf, JSP
    • PHP, MySQL, Zend Framework
    • C#, .NET Framework, Visual Studio
    • Android Java, Android Studio (IntelliJ), Android SDK
    • iOS Programming, Objective C, Swift, Xcode, iOS SDK
    • JavaScript, Bootstrap, jQuery, ReactJS

    On many of these teams, we have opportunities for systems analysis, database design, software development, quality assurance, project management, and more.

     

    Person connecting cables into a network switch and server

    Physical Infrastructure

    The physical infrastructure team employs students on real-life, high-impact construction and electrical engineering projects including campus capital projects (new buildings and remodels), large IT projects (rewiring sections of campus, upgrading IT closets), and daily service and support work.

    This is a great opportunity for construction or civil engineering students to get hands-on experience with:

    • multi-million-dollar projects that improve Iowa State University
    • electrical (low voltage) and communications cabling design
    • IT project management
    • learning how to design, build, support, maintain, and sustain a 10,000 square foot enterprise server room in the campus data center

    Students will learn key skills and context needed to work in the many global data centers in Iowa and around the world.