News Archive

Webex meeting view with six meeting participants and new navigation buttons
Sep 09, 2020

Webex Meetings update improves in-meeting navigation

On Tuesday, September 8, Cisco Webex released their latest Webex Meetings update that included a number of user experience enhancements. Campus users should not need to reinstall the Webex Meetings application to see the changes, however, fully closing and reopening the Webex Meetings desktop application may be required.

Aug 28, 2020

ISU Technology Standards Committee Releases Comprehensive Recommendations

The ISU Technology Standards committee, led by Darrin Fischer, Information Technology Services (ITS) endpoint technologies, released comprehensive hardware and software recommendations for devices owned and managed by the university. The committee convened in October 2019 to define and document inclusive technology standards that drive towards a consistent user experience for all Cyclone users.

Aug 27, 2020

Laptop Loaner Program Provides Solution to New Computer Requirement

As Iowa State University students geared up for an earlier-than-normal start to the semester, an extra to-do was added to their list: acquire a laptop. Beginning fall 2020, all students enrolled at Iowa State University are required to own or obtain a laptop computer or other device appropriate to their discipline.

Aug 26, 2020

New email notification in Outlook to help faculty and staff identify phishing attempts

As Iowa State University faculty and staff continue to navigate their new, more virtual environment, the Information Technology Services (ITS) security team has taken steps to proactively support security with a new email notification and message reporting add-in for Outlook accounts. With the dramatic increase in online communication and information sharing, the risk of cyber-attacks by scammers and hackers remains as present as ever. 

Screenshot of new ITS website homepage
Apr 20, 2020

ITS Launches Redesigned Website and IT Portal

After months of work by the Information Technology Services web development and strategic communications teams, a redesigned Information Technology Services website aiming to enhance users’ online experience with department services and products successfully launched Monday, April 20.

CyBox logo on red background
Mar 13, 2020

Five Ways to Enhance Collaboration with CyBox

1.    Use "Shared Links"
Shared Links are hyperlinks which point to content stored in Box, ideal for sharing content externally, with short-term collaborators or with people who do not have Box accounts. You can protect the Shared Link with a password or set it to expire on a given date. 

Cisco Webex Meetings logo
Mar 12, 2020

Webex Provides Campus Users with Videoconferencing Capabilities

Ideal for cross-campus or remote collaboration, Cisco Webex Meetings will serve as the preferred video conferencing solution for university users beginning spring 2020. All campus users have access to an enterprise-level Webex license via desktop download or web application in Okta, which offers enhanced conferencing features compared to other free or basic software. Users can also go to visit iastate.webex.com directly to access the software or even start meetings.

Students using accessibility tools in the Digital Accessibility Lab
Dec 04, 2019

Digital Accessibility Lab Opens in Durham Center

On November 6, Iowa State University celebrated the grand opening of the Digital Accessibility Lab in Durham Center 108 with a dedication ceremony and open house organized by Information Technology Services (ITS) Digital Accessibility Coordinator, Cyndi Wiley. With the lab, students, faculty and staff have access to a suite of hardware and software designed to offer an accessible learning environment.

Logo for Cisco Systems
Sep 19, 2019

ITS to Save $700,000 Through New Licensing Agreement

Iowa State University Information Technology Services (ITS) will save nearly $700,000 in operational costs over the next five years by switching to a new licensing agreement with multinational technology company Cisco Systems. 

A Northern Cardinal bird sitting on a tree branch
Sep 09, 2019

ITS and Iowa State Library Build Nest for Ornithological Records

The Avian Archives of Iowa Online (avIAn), a web portal with more than 10,000 ornithological records, celebrated its launch this summer following the collaborative efforts of the Iowa State University Library and Information Technology Services (ITS). 

Employee on a scissor lift installing new access points at Jack Trice Stadium
Aug 26, 2019

Jack Trice Stadium, Hilton Coliseum Receive Wireless Access Point Upgrades

Cyclone fans can look forward to easier entry into Jack Trice Stadium and Hilton Coliseum this fall through the joint efforts of Information Technology Services (ITS), Iowa State University Athletics, and Ticketmaster to upgrade the wireless access points used for event ticket scanning.

Jack Trice Stadium with text "15,000 Cyclones are already protecting their data. This is the only peer pressure we endorse. Activate multifactor authentication today at login.iastate.edu."
Aug 14, 2019

ITS Begins Multifactor Authentication Rollout for Students

Iowa State University Information Technology Services (ITS) has entered the second phase of multifactor authentication (MFA) implementation and will begin enrolling students this fall, with a target of having all students registered by the end of spring semester 2020.

Jul 09, 2019

LinkedIn Learning to Replace Lynda.com as Online Learning Platform

At the end of July, Iowa State University will migrate its existing online learning resources from Lynda.com to LinkedIn Learning, as part of a necessary transition due to the discontinuation of the former tool.   

LinkedIn acquired Lynda.com, an open online course website, in 2015, and will shut it down at the end of 2019. In preparation for the shutdown, LinkedIn is requiring all Lynda.com subscribers, including Iowa State, to move to the website’s replacement and LinkedIn subsidiary, LinkedIn Learning, this summer. 

Network switches
Jul 05, 2019

Iowa State Networks to Receive Upgrades

Information Technology Services (ITS) has begun work to replace aging network switches in nearly 200 buildings across campus, which will bring faster Ethernet connections to users without increasing current costs of internet access.

Rich Tener
Jul 01, 2019

Information Technology Services Appoints New Director of Information Security

Rich Tener, an Iowa State University alumnus and long-time IT security practitioner, has been named Information Technology Services’ (ITS) new Director of Information Security. 

In his new role, Tener will be responsible for the leadership and strategic direction of the information security arm of ITS, supporting university operations, identifying vulnerabilities, protecting against hacking and phishing attempts, and finding ways to keep the campus community’s information safe in the digital environment. 

Example of Webex's meeting interface
Jun 05, 2019

ITS to Roll Out Webex to Iowa State University Community

When classes pick up again for the fall 2019 semester, Iowa State University faculty, staff, and students will have access to a new online meeting and video conferencing platform.

Cyndi Wiley standing next to the space that will become the new Digital Accessibility Lab
May 09, 2019

CAC Approves Proposal for Assistive Technology Lab

Iowa State University’s Computation Advisory Committee (CAC) recently approved a $24,264 funding request to create a physical space on campus where students with disabilities will have access to assistive technology resources.

The project proposal for an assistive technology lab — spearheaded by university Digital Accessibility Coordinator Cyndi Wiley — was outlined during a CAC meeting on March 28, and requested committee financial support to create a location dedicated to accessibility resources, peer mentoring, and community building for Iowa State students with disabilities.

A university employee participates in an instructor-led Workday training course
May 03, 2019

WorkCyte Program, ITS Partner to Create Workday Training Rooms

Through a joint effort between the Iowa State University WorkCyte Program and Information Technology Services (ITS), two spaces on campus have been turned into dedicated Workday training rooms for faculty and staff in preparation for the project’s July 1 go-live date. 

Information Technology Services' wordmark
Apr 23, 2019

Legacy Systems Retirement Project Concludes With 150 Percent Success Rate

After more than a year of planning and implementation, Project Neptune, an ambitious initiative to retire and replace many of Iowa State University’s legacy systems and decommission their servers, has been completed.

Preview of an example Site on a desktop, laptop, tablet and smartphone
Apr 08, 2019

Iowa State “Sites” Web Service to Replace Discontinued “Public” Web Service

Iowa State University’s first public website service will shut down at the end of the year, and with the help of a collaborative effort between Information Technology Services (ITS), the College of Agriculture and Life Sciences, and the College of Liberal Arts and Sciences, will be replaced with a newer, more streamlined web resource.

Pages