News Archive

Dec 23, 2020

An Okta dashboard for 'Santa'

This year, Information Technology Services (ITS) endeavored to help 'good St. Nick' set up his Okta dashboard as a means to efficiently manage his holiday operations.

Okta serves as Iowa State University’s single sign-on solution; when users log in to Okta, a dashboard displays their personalized collection of software applications. Okta first rolled out to campus customers in 2018 as part of the WorkCyte initiative to modernize business processes and technology, and university employees adopted Okta’s multifactor authentication login shortly after.

Red background with white text saying Tech Alert from Iowa State ITS
Dec 21, 2020

Iowa State University affected by SolarWinds security breach

On December 13, 2020, the IT security team learned that one of Iowa State University’s software vendors, SolarWinds, experienced a security breach. It has been confirmed that Iowa State University was one of the estimated 18,000 customers affected by the SolarWinds security breach.

Red background with gold and white letters spelling Cybox
Dec 03, 2020

New CyBox contract ends era of “unlimited” storage

A change in the contract between cloud storage service provider, Box (known to Cyclones as CyBox) means the days of unlimited digital file storage are coming to an end. Starting June 30, 2021, any additional storage over 1.2 petabytes (PB) will incur an additional cost of $130/terabyte/year. Today, Iowa State University stores approximately 1.8 PB of data on CyBox. 

Dec 02, 2020

ServiceNow a popular tool among departments, making self-service easy

Information Technology Services is helping lead the way as service “portals” managed through the ServiceNow platform are growing in popularity across campus, allowing users to more confidently locate helpful information for self-service and submit service requests. 

Dec 01, 2020

Student multifactor authentication campaign achieves 100% activation rate

Information Technology Services (ITS), in partnership with communications colleagues across campus, successfully delivered a robust communications campaign throughout October, encouraging student Cyclones to activate multifactor authentication (MFA). As of November 13, all Iowa State students had been activated.

Box cloud storage service web application interface with red left navigation menu
Nov 25, 2020

New UI coming to CyBox includes personalized organization tool ‘My Collections’

On Thursday, December 10, 2020 at 9:00 p.m. CST, an update to the Box web application (known to Cyclones as CyBox) will be applied to all Iowa State University accounts and will include user interface (UI) updates focused on personalized file organization and improved accessibility. All Iowa State University students, faculty and staff using CyBox will see these changes when they sign in Friday morning. No features will be deprecated as part of this update. 

Nov 24, 2020

Six Iowa State researchers named AAAS Fellows for advancing science

Spencer Braly working on the graduation video
Nov 20, 2020

ITS helps bring the pomp and circumstance to virtual graduation

Iowa State University’s fall 2020 graduation ceremony, while still marking a monumental achievement for nearly 2,600 student Cyclones, will be held virtually on Saturday, November 28 at 10 a.m. Graduates and celebrants are invited to attend the live-streamed virtual ceremony via the university’s virtual graduation website.

CIO Kristen Constant
Nov 06, 2020

Kristen Constant appointed Chief Information Officer, marks 100 days in office

On July 29, the Iowa Board of Regents approved Kristen Constant’s appointment as vice president and chief information officer (CIO) following an official nomination for the position by President Wendy Wintersteen on July 23. Constant stepped into the role of interim vice president and CIO in December 2017 to help lead the university through a substantial period of change with the implementation of Workday.

Square MyState application icon with Iowa State in red with Cy mascot graphic below
Oct 30, 2020

New MyState update includes dark mode, library capacity & more

The MyState app development team will be releasing the much-anticipated 4.7.0 update in the coming weeks to include dark mode, a library widget, capacity tracking optimization and more. The MyState app draws approximately 27,000 individual users every month, proving it to be a vital tool to students and staff in their adventure at Iowa State.

Webex meeting view with six meeting participants and new navigation buttons
Sep 09, 2020

Webex Meetings update improves in-meeting navigation

On Tuesday, September 8, Cisco Webex released their latest Webex Meetings update that included a number of user experience enhancements. Campus users should not need to reinstall the Webex Meetings application to see the changes, however, fully closing and reopening the Webex Meetings desktop application may be required.

Aug 28, 2020

ISU Technology Standards Committee Releases Comprehensive Recommendations

The ISU Technology Standards committee, led by Darrin Fischer, Information Technology Services (ITS) endpoint technologies, released comprehensive hardware and software recommendations for devices owned and managed by the university. The committee convened in October 2019 to define and document inclusive technology standards that drive towards a consistent user experience for all Cyclone users.

Aug 27, 2020

Laptop Loaner Program Provides Solution to New Computer Requirement

As Iowa State University students geared up for an earlier-than-normal start to the semester, an extra to-do was added to their list: acquire a laptop. Beginning fall 2020, all students enrolled at Iowa State University are required to own or obtain a laptop computer or other device appropriate to their discipline.

Aug 26, 2020

New email notification in Outlook to help faculty and staff identify phishing attempts

November 25, 2020 Update 

Screenshot of new ITS website homepage
Apr 20, 2020

ITS Launches Redesigned Website and IT Portal

After months of work by the Information Technology Services web development and strategic communications teams, a redesigned Information Technology Services website aiming to enhance users’ online experience with department services and products successfully launched Monday, April 20.

CyBox logo on red background
Mar 13, 2020

Five Ways to Enhance Collaboration with CyBox

1.    Use "Shared Links"
Shared Links are hyperlinks which point to content stored in Box, ideal for sharing content externally, with short-term collaborators or with people who do not have Box accounts. You can protect the Shared Link with a password or set it to expire on a given date. 

Cisco Webex Meetings logo
Mar 12, 2020

Webex Provides Campus Users with Videoconferencing Capabilities

Ideal for cross-campus or remote collaboration, Cisco Webex Meetings will serve as the preferred video conferencing solution for university users beginning spring 2020. All campus users have access to an enterprise-level Webex license via desktop download or web application in Okta, which offers enhanced conferencing features compared to other free or basic software. Users can also go to visit iastate.webex.com directly to access the software or even start meetings.

Students using accessibility tools in the Digital Accessibility Lab
Dec 04, 2019

Digital Accessibility Lab Opens in Durham Center

On November 6, Iowa State University celebrated the grand opening of the Digital Accessibility Lab in Durham Center 108 with a dedication ceremony and open house organized by Information Technology Services (ITS) Digital Accessibility Coordinator, Cyndi Wiley. With the lab, students, faculty and staff have access to a suite of hardware and software designed to offer an accessible learning environment.

Logo for Cisco Systems
Sep 19, 2019

ITS to Save $700,000 Through New Licensing Agreement

Iowa State University Information Technology Services (ITS) will save nearly $700,000 in operational costs over the next five years by switching to a new licensing agreement with multinational technology company Cisco Systems. 

A Northern Cardinal bird sitting on a tree branch
Sep 09, 2019

ITS and Iowa State Library Build Nest for Ornithological Records

The Avian Archives of Iowa Online (avIAn), a web portal with more than 10,000 ornithological records, celebrated its launch this summer following the collaborative efforts of the Iowa State University Library and Information Technology Services (ITS). 

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