Iowa State University

ITInformation Technology

IT Solution Center

The IT Solution Center, 192 Parks Library, provides direct support for IT Services customers and acts as a single point of contact for problem resolution. Its mission is to help the people of Iowa State University with supported computer software, networking, and service issues.


The Student Network Access Program (SNAP) is available to help students connect personal computers and mobile devices to the campus network. SNAP is funded by student computer fees, so there is no charge for most standard services.

Solution Center Hours

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Regular Hours
Mon-Thu (7:30am-9pm)                                                
Fri (7:30am-5pm)                                                
Sat-Sun (10am-7pm)