Newsroom

Dec 02, 2020

ServiceNow a popular tool among departments, making self-service easy

Information Technology Services is helping lead the way as service “portals” managed through the ServiceNow platform are growing in popularity across campus, allowing users to more confidently locate helpful information for self-service and submit service requests. 

Screenshot of new ITS website homepage
Apr 20, 2020

ITS Launches Redesigned Website and IT Portal

After months of work by the Information Technology Services web development and strategic communications teams, a redesigned Information Technology Services website aiming to enhance users’ online experience with department services and products successfully launched Monday, April 20.

Students using accessibility tools in the Digital Accessibility Lab
Dec 04, 2019

Digital Accessibility Lab Opens in Durham Center

On November 6, Iowa State University celebrated the grand opening of the Digital Accessibility Lab in Durham Center 108 with a dedication ceremony and open house organized by Information Technology Services (ITS) Digital Accessibility Coordinator, Cyndi Wiley. With the lab, students, faculty and staff have access to a suite of hardware and software designed to offer an accessible learning environment.

Cyndi Wiley standing next to the space that will become the new Digital Accessibility Lab
May 09, 2019

CAC Approves Proposal for Assistive Technology Lab

Iowa State University’s Computation Advisory Committee (CAC) recently approved a $24,264 funding request to create a physical space on campus where students with disabilities will have access to assistive technology resources.

The project proposal for an assistive technology lab — spearheaded by university Digital Accessibility Coordinator Cyndi Wiley — was outlined during a CAC meeting on March 28, and requested committee financial support to create a location dedicated to accessibility resources, peer mentoring, and community building for Iowa State students with disabilities.

Cyndi Wiley, Iowa State University's new Digital Accessibility Coordinator
Nov 08, 2018

Iowa State Appoints New Digital Accessibility Coordinator

Cyndi Wiley, a tenured professor and chair of art and design at Grand View University, has been named Iowa State University’s new digital accessibility coordinator following a nationwide search. In her new role, Wiley will help to ensure that Iowa State online resources and technologies comply with the Americans with Disabilities Act and other federal and state laws governing access.