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Apr 23, 2019

Legacy Systems Retirement Project Concludes With 150 Percent Success Rate

After more than a year of planning and implementation, Project Neptune, an ambitious initiative to retire and replace many of Iowa State University’s legacy systems and decommission their servers, has been completed.

Preview of an example Site on a desktop, laptop, tablet and smartphone
Apr 08, 2019

Iowa State “Sites” Web Service to Replace Discontinued “Public” Web Service

Iowa State University’s first public website service will shut down at the end of the year, and with the help of a collaborative effort between Information Technology Services (ITS), the College of Agriculture and Life Sciences, and the College of Liberal Arts and Sciences, will be replaced with a newer, more streamlined web resource.

Systems analyst Insook Wessels with her CYtation Award
Mar 28, 2019

ITS Staff Member Recognized for Contribution to OneApp Project

Insook Wessels, a systems analyst with Information Technology Services (ITS), was honored as one of the recipients of a 2018 Professional and Scientific Team CYtation Award this week for contributions to the development of “OneApp,” a new scholarship portal for Iowa State students.

Graphic with a fingerprint, text bubble and key with the words Activate multifactor authentication
Mar 21, 2019

ITS Multifactor Authentication Rollout for Faculty and Staff a Success

As part of an effort that will help protect university information and personal data from security breaches, Iowa State University Information Technology Services (ITS) recently completed a campaign to enroll faculty and staff into its new Okta Multifactor Authentication (MFA) protocol.

CyBox logo
Mar 05, 2019

Iowa State Community Encouraged to Use CyBox for File Sharing

In order to better protect personal information, Iowa State University account holders are encouraged to move away from sending attachments by email, and instead share files through the university’s preferred platform, CyBox. 

Rack of servers in the data center
Mar 04, 2019

Iowa State Data Center Undergoing Network Redesign

As part of Information Technology Services' (ITS) continued efforts to improve customer service and security, Iowa State University’s Data Center will undergo a network redesign over the next three years. The change will better protect user data and more closely align the Data Center with industry best practices.

The modifications to the existing network will provide a formalized automated process, additional security, and the ability to easily add next generation firewall services.

New wall inside the Durham Data Center
Feb 08, 2019

New Durham Data Center Wall To Reduce Costs, Increase Efficiency

Iowa State University’s Durham Data Center is expecting to see significant operational savings moving forward, following recent construction of a new modular wall designed to better control airflow within the facility.  

Line chart of phishing attacks from 2011 through 2018
Jan 09, 2019

Iowa State Sees Decline in Compromised Accounts Following Okta Rollout

Less than a year after the implementation of identity and access security platform Okta, the Iowa State University community has experienced a nearly 50 percent decrease in the number of staff and student accounts compromised by phishing, following a seven-year high in 2017.  

Audiovisual Experience Team Manager Mike Pedersen working on a Newline 86-inch multi-touch display
Dec 12, 2018

Revamped ITS Team Ready to Connect with Campus

Formerly known as the Learning Spaces Team, Information Technology Services’ newly renamed Audiovisual Experience Team (AVXT) hopes to connect with Iowa State’s campus through engaging technology experiences in classrooms and beyond.

The decision to rebrand the team was made earlier this year as a way to redefine its mission and provide a fresh start moving forward. A fixture on campus in one form or another since at least 1942, the team has undergone multiple name changes as the needs of campus changed and technology became more advanced.

Associate Dean for Research for the College of Engineering Arun Somani speaking during the dedication ceremony
Dec 04, 2018

Dedication Held For New High Performance Computing Cluster

A new $1.6 million High Performance Computing (HPC) cluster, called NOVA, was celebrated by the Iowa State University community at a dedication ceremony held Nov. 29.

NOVA was installed in the Durham Data Center in October to strengthen and support computing-based research and education on campus. Held in Durham 206, the Nov. 29 ceremony welcomed university researchers and stakeholders to learn more about NOVA, see the new cluster, and hear from university leaders about High Performance Computing at Iowa State.

A technician installing a portion of the new High Performance Computing (HPC) cluster
Nov 15, 2018

Iowa State Accelerates Research With New HPC Cluster

A new $1.6 million High Performance Computing (HPC) cluster, called NOVA, was recently installed in Iowa State University’s Durham Data Center to strengthen and support computing-based research and education.

Cyndi Wiley, Iowa State University's new Digital Accessibility Coordinator
Nov 08, 2018

Iowa State Appoints New Digital Accessibility Coordinator

Cyndi Wiley, a tenured professor and chair of art and design at Grand View University, has been named Iowa State University’s new digital accessibility coordinator following a nationwide search. In her new role, Wiley will help to ensure that Iowa State online resources and technologies comply with the Americans with Disabilities Act and other federal and state laws governing access.

Graphic with text Tech Alert from Iowa State ITS
Nov 02, 2018

Box Update Notification Not a Scam, Do Not Dismiss

Some individuals on Iowa State University's campus have received an email from Box, saying they are using an outdated version of the application.

These emails are legitimate; as of Nov. 12, 2018, Box will stop supporting TLS 1.0. Older versions of Box applications, such as Box Drive, Box Tools, Box Edit, Box Sync, etc., will no longer work.

Box tracks which version of the application users employ and is sending out notifications to users still on the older versions, which will not be supported after Nov. 12.

 

Doug Jacobson, professor of electrical and computer engineering and director of the Iowa State University Information Assurance Center
Nov 01, 2018

Six questions with the ISU Information Assurance Center director

When it comes to knowledge about the cybersecurity realm and ways to keep technology safe, you would be hard pressed to find a better resource on Iowa State University’s campus than Doug Jacobson. As a professor of electrical and computer engineering and the director of the ISU Information Assurance Center, Jacobson teaches network security and information warfare, and has written a textbook on network security.

Graphic with text Tech Alert from Iowa State ITS
Oct 26, 2018

Extortion Scam Targeting ISU Email Accounts

An email-based extortion scam claiming possession of explicit personal information is circulating around Iowa State, and University account holders are encouraged to strengthen their security measures to prevent being targeted.

Graphic with text Tech Alert from Iowa State ITS
Oct 08, 2018

Several university accounts compromised, used in phishing attack

Several Iowa State University accounts were recently compromised and used to send emails to other members of the university community, asking them to visit various websites where they were prompted to enter Net-IDs and passwords.

The incident that took place throughout last week was a phishing attack, which is an attempt to obtain sensitive information such as usernames and passwords disguised as trustworthy electronic communication.

Krisdeena Jansen from university human resources writing on an easel during a listening session
Oct 05, 2018

Information Technology Services concludes campus-wide listening sessions

A new strategic plan to help guide Iowa State University’s Information Technology Services (ITS) department is in the works, with the help of recently collected feedback from stakeholder groups across campus.

Starting in April, an engagement project designed to gather information about the strengths and weaknesses of ITS was kickstarted by Chief Information Officer (CIO) Kristen Constant, as part of efforts to create a new five-year department strategic plan to replace its predecessor — which expired in 2015.

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